TERMS & CONDITIONS (T&C)
Do read through this
section to clear your doubts:)
Our T&Cs are break down into various sections:
· ORDERING
· PAYMENT METHODS
· SHIPPING & DELIVERY
· EXCHANGES
· NON-REFUNDABLE POLICY
· COPYRIGHTED
We have also added in
a few frequent ask question that is often being asked!
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· ORDERING
Please fill in your order form provided in the page, with the correct necessary required details.
Kindly check that all details provide by you is valid.
Please fill in your order form provided in the page, with the correct necessary required details.
Kindly check that all details provide by you is valid.
· We shall not be responsible for the
below provided by you:
· Incorrect Words
· Incorrect Email
· Incorrect Address
· Incorrect Account number
· Incorrect item code/size/col
Ordering process
After receiving your orders, we will issue u an official invoice within 24 hours maximum with all the payment details that you require.
Mailing details
Do write your address as seen in your letter or in the below format:
Example:
Name: _________
Address: Blk ____,
#_____
Singapore (_______)
ALL ITEMS/PRODUCT TAKES APPROX 2WEEKS TO ARRIVE FROM CLOSING DATE!
NOTE: ITEM WILL BE ARRIVING IN BATCHES
WE WILL NOTIFY IF THERE IS A SLIGHT DELAY (immediately)
FAQ QUESTIONS
Is it safe to order from your preorder?
Absolutely yes :).
I have sent in my orders but has not gotten a response from the 12 hours to a maximum of 24 hours. HOW?
There might be a high possibility that your email has landed at our spam mail section. Do email us directly to blackwhitefusionsg@gmail.com with your order details :)
Will I be inform after my payment is made?
Yes, we definite keep u up to date frequently at all times. :) Emails/SMS will be sent after each process have been completed
NOTICE: In the event during when we receive high volume of emails OR during the packing of instock/preorder shipment , we will take around maximum 3 working days to get back to you. We apologize for any inconvenience caused.
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PAYMENT METHODS
Please kindly make your payment to POSB/DBS Savings account 175-38005-1
Types of payment methods available:
1.) POSB/DBS I-BANKING – Provide your true and exact IB nick & date is required for payment verification purposes.
2.) POSB/DBS ATM transfer - A copy of a clear snapshot is required for payment verification purposes. Your order will be void immediately if u can’t provide us with a clear snapshot of your ATM receipt.
3.) PAYPAL – Coming Soon
FAQ QUESTIONS
I can't make payment on the stipulated time frame of 24hours. HOW?
Do email and or inform us in advance if you can’t commit the payment dateline given from us. We only allow a maximum of 1 day extension of payment. Fail to make payment after the given extension will result in a void/cancel order.
Can I make payment for preorder item after only they have arrived?
Yes, if there is still stock left in our inventory, as we encourage people to pre-order to avoid disappointment.
1.) POSB/DBS I-BANKING – Provide your true and exact IB nick & date is required for payment verification purposes.
2.) POSB/DBS ATM transfer - A copy of a clear snapshot is required for payment verification purposes. Your order will be void immediately if u can’t provide us with a clear snapshot of your ATM receipt.
3.) PAYPAL – Coming Soon
FAQ QUESTIONS
I can't make payment on the stipulated time frame of 24hours. HOW?
Do email and or inform us in advance if you can’t commit the payment dateline given from us. We only allow a maximum of 1 day extension of payment. Fail to make payment after the given extension will result in a void/cancel order.
Can I make payment for preorder item after only they have arrived?
Yes, if there is still stock left in our inventory, as we encourage people to pre-order to avoid disappointment.
Will I be inform after payment has been made?
Definite to assure that we will sent u a payment verification after receiving your payment via email/sms.
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SHIPPING
& DELIVERY
We provide shipping to both local (Singapore) & worldwide customers.
Local(Singapore) Shipping Services:
We provide shipping to both local (Singapore) & worldwide customers.
Local(Singapore) Shipping Services:
All parcels are ship
out through Singapore Post. We offer: Normal Postage & Registered Postage .Please note that we will not provide delivery service on high peak festive season
or public holidays
Normal
Postage
Within 7 working days after mailing out.
- Rate: SGD$3.50
- Rate: SGD$3.50
NOTICE: Kindly note that you are responsible for choosing
Normal postage and know that there is always a high risk parcels might be lost.
We are not liable for any lost mails.
Registered
Postage
For packages 100% track-able & offer day door-step,
within 5 working days after mailing out. If no one is at home, u will
receive a delivery advice for self collection at your nearest post office.
-
Rate:
SGD$6.00
SHIPPED OVERSEAS
-
Email
us to give you the shipping rate details.
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EXCHANGES
Exchange is only eligible strictly for: Defect or Wrong item received.
We apologize should u receive any defect or wrong item. Email to blackwhitefusionsg@gmail.com immediately within 3 working day upon receiving your item. Do state your 1.) Name & 2.) Order Invoice No. and sent a clear photo of the defect or wrong item received by you. We will advise you on the step for exchange after which. :)
For an exchange, it is subject to stock availability and item that is in brand new and good original state. We reserve the right to reject any exchange request if the return item is worn or washed by you.
Exchange is only eligible strictly for: Defect or Wrong item received.
We apologize should u receive any defect or wrong item. Email to blackwhitefusionsg@gmail.com immediately within 3 working day upon receiving your item. Do state your 1.) Name & 2.) Order Invoice No. and sent a clear photo of the defect or wrong item received by you. We will advise you on the step for exchange after which. :)
For an exchange, it is subject to stock availability and item that is in brand new and good original state. We reserve the right to reject any exchange request if the return item is worn or washed by you.
A full refund will be return back to you if your item is
out-of-stock .
FAQ QUESTIONS
Will there be any exchange for shoes or apparels that don't fit?
Strictly no exchange if item does not fit u. Request will be rejected immediately. You can always send us your enquiry to blackwhitefusionsg@gmail.com before making a order.
FAQ QUESTIONS
Will there be any exchange for shoes or apparels that don't fit?
Strictly no exchange if item does not fit u. Request will be rejected immediately. You can always send us your enquiry to blackwhitefusionsg@gmail.com before making a order.
NOTICE:
Images are for illustration purposes
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NON-REFUNDABLE
POLICY
All good sold are no-refundable.
We are not responsible for wrong orders make by you. But we will ensure that the item order for you is correct based on your orders.
All good sold are no-refundable.
We are not responsible for wrong orders make by you. But we will ensure that the item order for you is correct based on your orders.
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COPYRIGHTED
COPYRIGHTED
All images
from our website, blackwhite-fusion.blogspot.sg are copyrighted.
Strictly no re-using of our images.
Infringement of copyright images is a serious offence.
Strictly no re-using of our images.
Infringement of copyright images is a serious offence.
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